Quick Guide to Virtualization as a DR plan

Although many business owners think that Virtualization and Disaster Recovery (DR) are two separate services, the former can actually be used as a legitimate solution to the latter. Here’s how it works, along with some pointers to keep in mind should you choose virtualization as your disaster recovery plan. Unlike tape backups, Virtualization restores your […]

Utilize these VoIP features more often

Voicemail, Do Not Disturb, and call recording are some of the obvious reasons why companies choose VoIP services for their communication needs. But other VoIP features are often underutilized, like customizable hold music or in-call coaching. For a more efficient work flow, check out these overlooked features. Busy lamp field The busy light notifies you […]

New Office 365 cyberattack on the loose

Phishing scams disguise malicious links and emails as messages from trusted sources. The most recent scam to watch out for almost perfectly imitates a trusted invitation to collaborate through Microsoft SharePoint. It’s a three-step attack that’s easy to avoid if you know how it works. Step 1 – Invitation to collaborate email The first thing […]

7 Ways to personalize your Windows 10

Whether you want to have a darker color scheme, run several apps at the same time, or display multiple desktops, Windows 10 gives you many options to personalize your PC. And while some customization options are less obvious than others, it is worth the effort to get your Windows 10 to look and function the […]

4 Security risks of the BYOD strategy

Taking work home, or practically anywhere, has never been easier. The bring your own device (BYOD) strategy has become a popular approach for many businesses to conduct work more efficiently and flexibly. But this strategy is not without risks. BYOD, if not implemented correctly, can make your system susceptible to a number of attacks. Here […]

What you need to know about e-commerce & AI

Many business owners are looking to artificial intelligence (AI, or “machine learning”) for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning “bots.” If you operate an e-commerce business and are wondering how you can benefit from bots, you’re in luck. […]

The pitfalls of business continuity planning

Your service provider, tasked with looking after your company’s IT, has kept your business up and running for the past 10 years. Unfortunately, that kind of longevity in developing continuity plans can result in some providers overlooking or underestimating certain issues. Here are some of them. Over-optimistic testing The initial testing attempt is usually the […]

Virtualization security risks & management

While virtualization security is often viewed as an afterthought, it is nevertheless important. Like all technology, securing your virtualized infrastructure is vital to your business’s success. Let’s take a look at some of the security risks posed by virtualization and how you can manage them. Security risks of virtualization Complex infrastructure – Much like virtualization […]

How your business can prepare for VoIP

Companies that want to stay ahead of the curve are switching to Voice over Internet Protocol (VoIP) solutions to drive productivity and mobility. To get ready for the upgrade, you need proper planning and network preparation -– here are the most critical considerations. Network stability Implementing a VoIP phone system presents unique challenges, such as […]