Executive Team

Sharon Woods

Sharon Woods

President & CEO

Sharon’s background includes over 20 years of small business management experience. Sharon held various positions of increasing responsibility at ITS prior to the appointment of President and CEO by the ITS Board of Directors in 2001. Before joining ITS, Sharon held the position of General Manager at Simi Valley-based Sherotec.

Sharon holds a Bachelor of Science in Business Management. As President and CEO, Sharon provides overall vision and strategic leadership for ITS, as well as managing the day-to-day responsibilities of the business.


Adam Yaras

Adam Yaras

Director of Sales

Improvement is what Adam Yaras always strives for. Not only for himself, but also his team and ITS itself. As Director of Sales, Adam Yaras prides himself on his work ethic, relationship building, emotional intelligence, empathy, problem solving, tenacity, and charisma - characteristics that have been gained over the past 20+ years of sales experience. Leading the Inside Sales team, Adam manages the channel and works with the Client Service and Technical Operations departments within the company to help with cross-functional sales initiatives.


Scott Woods

Scott Woods

Director of Operations

Scott, our Director of Operations, is a master of the design thinking process and balances engineering with need finding. He plays a vital role in helping ITS deliver the ideal solution to the customer using his ability to navigate a complex terrain that comprises human needs, business constraints, and technical possibilities. At ITS, Scott oversees implementation of new technology, maintaining working solutions, and growing our technical team to keep up with client demand.


Tina Lembo

Tina Lembo

Financial Operations Specialist

Tina has over 21 years of experience in telephony technical operations, customer service and financial operations. Tina started her career in the telecommunications industry at Cyberlink then came onboard with ITS in 1999.

Tina is responsible for ensuring costs and billing services are accurate so that our customers can feel confident they are getting the best telecommunications value available for their business.


Shannon Gomes

Shannon Gomes

Manager of Client Services

Shannon has been immersed in the Telephony and Managed Services industry since 2010, holding various operations and service department roles. Her knowledge of telecommunications and technology plus long-term experience helps balance the Client Services department to be technically supportive with empathy. Shannon obtained a Master’s degree in Music from California State University, Northridge, and uses her creativity and expertise to ensure clients receive exceptional service from our Client Services team while offering solutions to meet their needs.


Joseph Sentner

Joseph Sentner

Manager Of Technical Operations

Joseph’s passion for IT began while playing XBOX Live wondering, how we could all be playing the same game in the cloud. Joseph has been with ITS since 2011 and manages our Technical Operations department. With 16 years of experience and multiple certifications, Joseph works to ensure that the Technical Operations department is meeting the ITS order/ticket intervals and customers’ expectations while providing excellent service. As a technology mentor, Joseph not only trains ITS associates, but also clients.


Shelly Hultgren

Shelly Hultgren

Manager of Unified Communications

Shelly guides our technical team in creating scalable solutions for our unified communications clients. Her background includes over 16 years technical operations and customer relations experience in the ecommerce, telecom, and managed services industries. Shelly holds a Bachelor of Science degree in Information Technology with focuses on Advanced Networking and Computer Programming. Shelly also holds an active Cisco Certified Network Associate (CCNA) certification. Shelly enjoys being productive in her free time as well as in the office. She loves being active outdoors with her two dogs, home improvement projects, cleaning, and spending time with her family.