Client Portal FAQs

The ITS Customer Portal is an online interactive secure portal where you can easily access information about your ITS services. The ITS Customer Portal provides Clients with the ability to view invoices,download call detail records, view invoice and payment history, as well as a secure connection where payments can be made and managed.
No, the ITS Customer Portal is provided as a service free of charge to ITS Clients.
A history of your ITS invoices since November 2006 are available.
The ITS Customer Portal is available 24/7. ITS will provide product support via Client Services during the normal support hours, Monday through Friday 8:00 a.m. to 5:00 p.m. excluding holidays.
The ITS Customer Portal utilizes the leading state-of-the-art security technology. It provides data encryption, authentication, policy-based access control and digital signatures to ensure our customer information is safe and secure.
Yes, you will need to enable cookies on your computer before you can successfully log into the ITS Customer Portal.
Yes, multiple people can have access, however in order to set people other than the main contact up, you will need to follow the instructions for registering which can be found at the top of the page at www.itstelecom.com/register
The Client Portal provides customers with useful information about invoices and payments. In addition, you can view reports with calling records which can exported into an Excel spreadsheet.
As part of its compliance with Federal and State Do-Not-Call statutes and regulations, ITS would like to remind all clients of their responsibility to comply with these requirements.

All outbound telephone solicitations must comply with Federal Do-Not-Call statutes and regulations (47 C.F.R. 64. 1200, and 16 C.F.R. 310) and any applicable state laws. If you need assistance in understanding the legal obligations imposed in these state and federal laws, please contact your attorney for further guidance.

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