Frequently Asked Questions
Please read the following brief descriptions to get an idea of which FAQ is appropriate for your needs:
General
Questions regarding keeping current telephone numbers if you were to transfer service to ITS, methods of payment, and returning equipment.
Client Portal
This area is for current clients who aren’t familiar with our online portal to access billing or invoice inquiries.
Voice Services
Terms that are specific to the telecom industry defined in easy to understand explanations.
Internet Services
Information on broadband type services and understanding the speeds between them.
Billing
Answers concerns towards payment methods, mailing address and unbilled usage.