Frequently Asked Questions

Please read the following brief descriptions to get an idea of which FAQ is appropriate for your needs:

General

Questions regarding keeping current telephone numbers if you were to transfer service to ITS, methods of payment, and returning equipment.

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Client Portal

This area is for current clients who aren’t familiar with our online portal to access billing or invoice inquiries.

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Voice Services

Terms that are specific to the telecom industry defined in easy to understand explanations.

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Internet Services

Information on broadband type services and understanding the speeds between them.

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Cloud Services

General information about our cloud services offerings.

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Billing

Answers concerns towards payment methods, mailing address and unbilled usage.

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