Testimonials

“…we’re very happy with the switch-over. It’s turned out to be Great! ”

Jose
Transformation Information Systems

I am working from home this morning BECAUSE I CAN! Woohoo! With my remote connection up and phone plugged in, I can do damn near everything I do when I’m there … I’m just waiting for the doctor to call home and ask ‘where are you? ”

Claire
David Bruce Christian, MD

“Thank you very much for your clarity and your patience with and attention to this effort. Very few of us would take time over a weekend to pursue a project and move it along to its next stage. ”

Stephan
Computer Support Unlimited

“The new phones are great! We’re quickly adapting to them and their features! … After dealing with incompetent phone companies, it was refreshing to work with a friendly, knowledgeable phone company. Our transition to VoIP phone service couldn’t have been easier! ”

Clarice
Western Holdings Group

“It is a pleasure to call and speak with a living, breathing person. Everyone took the time to listen to our concerns and handled them promptly and professionally. Thank you. ”

Jay
Black Mountain Pet Crematory

“…the savings you projected are in fact occurring. I appreciate this level of customer service and follow up from you.”

Rick
Milgard Manufacturing

“…you were on top of our situation and I appreciate the update emails and the follow-up call. It is good to be kept in the loop when you’re not actually able to see what is going on. ”

Jessica
Janus et Cie

“Best tech people EVER! Thanks again. ”

Artin
Law Office of Richard M. Chacon

“Thank you for all the effort you and your associates put into making things right for us. ITS has been a good phone provider for at least 10 to 12 years the company has been helping us save money on phone service for at least that long. Look forward to that and many more years. ”

Myma
Graffam Industrial Supplies

“And…I just want you to know that I was very impressed with the customer service at ITS, not only with you and how quickly you took care of our problems, but also anyone who answered my phone calls were very helpful, pleasant and a pleasure to do business with. So thank you all. ”

Julie
Reset

“Wow! I’m really impressed by the great things you can do! Thanks, once again, for your wonderful attitude, help, and attention. I am always impressed with the positive, pro-customer service ITS maintains! ”

Peggy
Studio First Aid Employees

“For the past three years, I have worked with ITS and have had the privilege of working with Cesar Flores, Joseph Sentner and Raymond Thornton. Their excellent customer service, quick response and utmost professionalism have been supreme!

Iolani
Vital Imaging

“This worked flawlessly. Thank you for your detailed instructions & screen shots....Once again, ITS hits one out of the park!”

Jim
ReachPros

“You are all very helpful!”

Ashlyn
D.R. Welch Attorney at Law

“I can always count on Joseph Sentner to be on top of things and return calls promptly!”

Justin
Taylor Printing

“… my question was short and he quickly responded with the answer. Always a pleasure to talk to Jeff.”

Gary
Interface Children Family Services

“Thanks for the great job.”

Esfandiar
H2 Wellness

“I was very happy with the courteous and efficient way my request was handled.”

Patricia
Law Offices of Jerry K Staub

“Sherrie was very helpful and pleasant. Everything was handled immediately.”

Michelle
Classic Travels

“Wonderful!”

Ellen
Solid Terrain Modeling

“Thank you for handling this issue in a very timely manner. We appreciate your assistance and the positive approach in which you handled the issue.”

Jenny
CSE Medical Group, Inc.

“We are very happy with the service provided by ITS. Raymond has been so helpful when it comes to walking me through our transition of services from AT&T, Zulty's Phone System, Voicesmart, Clearfly, etc... to our new phone system and lower phone rates. Not only with the transition but also with ...Read More

Lupe
Leach Mounce Architects

“Great Job. Thank you.”

Dave
Earth Print

“Shelley took care of our issue and worked well with our contracted IT support company.”

Todd
Tilton Engineering

“Jeff is always so responsive and helpful.”

Pam
McCarthy Companies

“The technician quickly ascertained my problem, and I was able to fix it quickly!”

Lisa
Certified Testing Specialists

“Shelly is awesome!”

Chris
Maxwell Knoll

“Jeff was great and answered my question quickly.”

Garrett
H2 Wellness

“Joseph is great.”

Jeremiah
Atlas Web Marketing

“Received excellent response, help and support.”

Sridevi
Joel M Corwin, MD Inc.

“Even though I had none of the information to start the case, it was resolved fairly quick and my client is happy :)”

Anonymous
Interface Children Family Services

“Thank YOU!”

Thomas
Thomas Gerrard

“Great service!”

Arnulfo
Houweling Nurseries

“Jeffrey was a delight to work with....”

Eric
CASA of Ventura County

“Everything went smooth.”

Jim
John Wilcott Associates

“Good communications.”

Raul
Eurostar

“It was a pleasure working with Joseph. Very helpful and kept me informed with every step taken to correct the issue. Great job Joseph!”

Chris
Vortech Engineering

“Shelly is very knowledgeable, patient, and professional. What else could you need.”

Jim
Reach Pros

“Thanks for the quick support”

Rich
ISC Engineering

“Service was outstanding!”

Maggie
Armstrong Gardens

“Thank you AGAIN”

Mariah
CASA of Ventura County

“Excellent job by Shelly and Jeff.”

Pete
SI Industries

“I got the information I needed quick and efficient.”

Linda
AJ Longo

“Shelly is always very helpful in a fast and timely manner.”

Lindsay
S. Barrett Insurance

“Your team is [the] best”

John
Gertz & Laurie, Attorneys At Law

“Jeff and Don are amazing that's all that needs to be said.”

Nina
Gertz & Laurie, Attorneys At Law

“Your staff is always friendly and helpful.”

Monica
Big Brothers & Big Sisters of Ventura County

“Jeffrey is fantastic!”

Jessica
Alyna Personalized Entertainment

“Excellent”

JT
Cydcor, LLC

“Sent an email request and before I could get a cup of coffee, task completed!”

Todd
Tilton Engineering, Inc.

“Thank you for all of your help, as always I receive service in excellence and pleasant attitude.
Thank you again.”

Maxine
Lighthouse Social Service Centers

“Awesome service from all of you!
Thank you!!”

Susan
Pacific Financial West

“The response was quick and helpful. Took care of the problem that I created.”

Peggy
Law Office of Flanagan

“Friendly, fast and handled the situation immediately.”

Denice
Sara Milburn Attorney at Law

“Loved that he followed up and checked in after the ticket was completed. Great service from Nicholas S.”

Jessica
Janus Et Cie

“I always receive excellent service from very professional and capable staff at ITS Telecom. Thank you very much!”

Barbara
Mission Oaks Insurance Service

“Joe S. was very responsive. Thank you.”

Susan
Edward Properties

“Jeff is always very polite and willing help every time. Great representation of ITS customer service.”

Barney
HBW Advisory Services

“Shelly is always great to work with. She is very conscientious and always follows through to ensure complete satisfaction!”

Lisa
The Tay Group

“Problem taken care of quickly. Very polite...very knowledgeable.”

Brenda
Business Continuity Technologies

“Tech very helpful. Fixed issue right away.”

Pam
McCarthy Companies

“Resolution was quick and staff friendly.”

Patty
Tilton Engineering

“Jeffrey and Shelley have been very helpful with our new phones. They have always been there to answer questions, which we have had many. Great job by them both!”

Paul
Commercials Unlimited

“... the ITS team always provides "Gold Star Service"

Jim
Reach Pros

“First of all, Jeffrey was kind and helpful. Also there was no wait at all, not hold, no give me a second. I received the invoice I requested in less than a minute. Thank you!”

Corey
Ironwood Management

“Nick and Ray are terrific.”

Robert
Farmers Insurance

“Excellent as always”

Julie
CSE Medical Group, Inc.

“I worked with Jeff a few weeks ago on an issue that we later learned was the fault of Time Warner Cable and not ITS. But he still kept my ticket open and would periodically check to make sure I was a happy customer. I've never had a company that cared so much about the client and the services ...Read More

Kathy
Covered 6

Everyone is friendly, polite, and incredibly efficient. As always I know that if our company calls with a problem to be fixed or a request it will be dealt with immediately

Sara
Jano Graphics

The telephony service for the office performed fast, seamless and reliable.

Alvin
Frankel Benefits